Understanding Unconscious Bias

Our experiences, assumptions, and perspectives shape how we see the world—often without us even realizing it. This short course explores the concept of unconscious bias and the important role inclusion plays in creating respectful, effective and high-performing workplaces. Participants will gain a practical understanding of diversity, equity, and inclusion (DEI), including what these concepts mean in today's workplace and why acting inclusively matters. The course examines how unconscious biases are formed, how they can influence decision-making, communication, and workplace interactions, and the impact they can have on individuals, teams and organizational culture. Through reflection and practical examples, participants will learn strategies to recognize personal biases, challenge assumptions and foster a more inclusive mindset in their day-to-day work. The course encourages greater self-awareness, empathy and accountability while providing actionable approaches to support inclusion and belonging across diverse teams and environments.