Excel – Managing performance

Ensure your team Excel….

Leadership is about delivering results through others, but it can be hard to ensure that we effectively manage performance and help people grow.

Our Excel program teaches you the same processes, skills and approaches that ethree uses to help enable performance.  From understanding what drives performance, to setting clear expectations, to giving feedback and more, Excel covers all the elements that will help you ensure your team performs.

As a modular, self-directed program,  you log onto our learning centre and complete the program at your own speed.  Each module has a learning component, but also activities to complete with the team so you are set up for success.    With a helpful workbook for you to capture your notes and reflect on the learning content, you have access to the materials for a full year.

If at any point in the program you need a little more help, you can book an additional consultation with an experienced member of the ethree team.


Excel Participant

“The course is fantastic. I like being able to pause, play and rewind!   The content is easily digestible, I love the prompts to relate it back to your workplace and it has a really good flow. I have done a lot of self-directed courses throughout my education and this one was really great, easy to follow, and well thought out.  I’d recommend it to anyone looking to improve how they manage performance.”

Nicole Bishop

Looking for more information?

Enter your name and email for our brochure:

Excel Now!

Register now for this course tailored to leaders by filling in the form here.  Participation is $495+ HST per person for 1 year’s access.  You can register individually or you can register a group.  For more information on group enrolment and potential group discounts, get in touch at [email protected]  or 709 437 4300.

Are you an employee and are you looking to manage your performance? We have a short course series tailored to employees who want to own their performance. Click here to learn more.

Let’s Get Started

      How the program works

      The program is made up of 8 self-directed learning modules that walk you through all aspects of managing performance, from understanding what people need to perform to how to have review conversations, provide developmental feedback, and more.  When you register you gain access to the materials for a full year, which allows you to work through the modules as you manage performance during the year. You can complete all the modules upfront, but you can then also revisit them as you need to, before you set goals, provide feedback or have a review discussion for example.

      All the modules are interactive and include case studies and other activities to help you apply the learning to real-life situations. The course includes a workbook for you to capture your notes and answers to the activities. If at any point you would like to talk to a coach about performance, or get more help with the course content, you can book a consultation for a discounted fee.

      Time commitment

      Each learning module will take about 90 minutes to complete, depending on how much time you spend on the activities. Each module has a knowledge check quiz at the end so you can see how much of what you’re learning is sticking and revisit concepts or book a consultation as needed.

      Full Course Outline / Syllabus

      Module 1


      Our introduction module welcomes you to the program and explains how everything works so you are set up for success!

      Module 2

      Understanding Performance

      We start by defining the fundamentals. We’ll look at what we mean by ‘performance’, the importance of managing performance, and the elements that people need to successfully and sustainably perform.

      Module 3

      Setting Expectations

      Great performance comes from a place of clear expectations. In this module we look at the importance of setting expectations and the tools and strategies you can use to clarify goals and standards.

      Module 4

      Understanding Motivation

      In this module we look at Buy-In, a critical component in performance. We identify different types of motivation and different strategies to help increase someone's motivation level.

      Module 5

      Communicating Effectively

      Being able to communicate well is the bedrock of performance, especially when it comes to those accountability conversations. In this module we look at the essentials for effective communication.

      Module 6

      Performance Check-Ins

      What gets measured gets managed. In module 5 we will look at the purpose of a check-in, what to cover to make them effective, and how to handle different scenarios that may come up during a check in.

      Module 7

      Giving Feedback

      This module will walk participants through normalizing feedback with employees on addressing performance concerns through successful feedback conversations.

      Module 8

      Effective Performance Reviews

      Performance reviews are an important part of the performanceprocess. Inthismodulewe’llexplore how to effectively prepare, manage and follow up on performance reviews.

      Module 9

      Sustaining Performance

      What gets rewarded gets repeated! In the last module, we explore how leaders can work to effectively sustain their employees’ performance through reward and development.



      with Jess Chapman

      Check out our new podcast ‘Unlocking Your People’ for valuable & practical tips on handling the tough people stuff..

      Listen Now