9 | Rene | Change, Resistance and Resilience


It’s been said that the only constant thing is change. That’s certainly been true over the last year or, as the global pandemic has completely changed the way we work, play and even interact. That said, rapid change has been a “constant” for most of the 20th and 21st centuries, particularly in the world of work.

In this episode of “Unlocking Your People,” Jess chats with Rene Woolridge to discuss how the workplace has changed, and more importantly, how people are managing (or failing to manage) these changes.

You’ll learn about the new phase of leadership some believe we’re entering, from technical expertise, then people’s potential and coaching skills to one that now focuses on empathy.

You’ll discover the challenges that come with building a culture of empathy when people are in very different places psychologically.

You’ll learn why some people are resistant to change, and why minds can’t be changed by being adversarial, no matter how much evidence you present.

You’ll also learn why shifting your focus to the things you can control can help when trying to manage rapid change in your life and workplace.

Join Jess and Rene as they explore the changing world of work and how organizations can help their people adapt and move forward.




What You’ll Learn in this Show:

  • Why some believe we’re entering a new phase of leadership – once that focuses on warmth and empathy. 
  • How organizations are trying to create cultures that emphasize empathy for others – even when people are in very different mindsets.
  • Why many organizations greatly underestimate the time, energy and focus required to help their people adapt to change. 
  • The importance of focusing on the things you can control (your locus of control) and why it looks different for each person.
  • How even the smallest activities, like reading a book of fiction, can help clear the mind and build resilience.  
  • And so much more…


“…there’s some suggestion, we’re in a new phase of leadership, which is around your ability to be warm and empathetic.”

“I see the challenge of empathy in a lot of different places, social media being the biggest one.”

“I think everybody benefits from focusing on things that they have within their sphere of control and sphere of influence.”

“If you’re going to challenge somebody’s particularly deeply held notions and beliefs. you can’t do that from the position of an adversary.”

“I actually just think the world of work today needs a lot of empathy, and I think that that might be tied to the rise in female leadership, because it’s often a female characteristic.”